Jerry Ball

Contact: (614) 805-4338

ball.jerry35@gmail.com

SUMMARY:

 

·   Have over thirty years of experience in systems analysis, design, programming, maintenance, testing, documentation and production support.

·   Have been working in IBM Mainframe and DEC VAX/VMS environments for the last several years of my career.

·   Successful in developing applications from the IBM Mainframe, DEC VAX/VMS and Alpha, HP-Unix and IBM PC’s with Micro focus COBOL.  Migrated applications from the IBM platform to DEC platforms and IBM platforms to HP-Unix.

 

Highlights of accomplishments include:

 

·   Currently studying for certifications as a Software Quality Engineer (CSQE) exam from the American Society for Quality (ASQ) and also the Certified Associate in Project Management (CAPM) from the Project Management Institute (PMI).

·   Team Leader for Batch Support Team.  This team worked with all application teams to develop batch standards and processing.  Standards included JCL, Procs, file names and job names for the development, test and production regions.  Defined the job schedule that included restart/rerun instructions, backups and also disaster recovery procedures.

·   Sr. Analyst in which developed applications to unload data from an IMS database to flat files.  Then port the data to the HP-Unix platform, with loading Oracle tables with SQL*Loader scripts while creating the primary keys, foreign keys and indexes of the tables.

·   Sr. Analyst which duties included modifying applications to remove processing against VSAM files.  The modules were created and standardized for I/O routines to get the data from the DB2 tables and process against relational tables instead of KSDS.  Common application routines to be called for functioning to be able to streamline and have re-usability for the database transactions.

·   Production Support for batch and online applications.

·   Worked with the end users for identifying production data problems, resolving issues and creating standards to ensure problem resolutions had procedures for technical staff to follow.

TECHNICAL SKILLS

 

·   Project Team Leadership, Application Design, program specification, Structured Methodologies with programming, testing, implementation, maintenance, trouble shooting, documentation and training. 

·   Excellent communication and written skills with extensive problem solving experience. 

·   Dedicated to project completion and implementation with very thorough analysis skill sets.

 

Hardware:DEC Vax, IBM Mainframe, PC, Unix

 

Operating Systems:VMS, ALPHA, MS-DOS, DOS/VSE, OS/MVS/VSE, Windows NT and Windows 95/XP/Vista/7

 

Industry:Banking, Federal & State Government, Cellular & Telephone Communications, Retail,

Manufacturing, Defense and Health Care

 

Languages:COBOL, COBOL II, M/F COBOL, DCL, JCL, PL/1, Visual Basic, Dbase III/IV, Clipper, Btrieve,

Foxpro, Basic, Penpal, SQL, Mantis, CDCQ, CDD, Spectra, CICS, SAS, VB 6.0, C#, Visual Studio

2008, IDMS/ADSO, Paradox, Easytrieve, Infoman, Fujitsu Cobol

 

Database/File Systems:IMS DB/DC, DB2, Rdb, RMS, ROSS, VSAM, ISAM, Ultra, DBMS, Enterprise, Oracle, Access,

SQL Server

PROFESSIONAL EXPERIENCE:

 

Client:  CSI International – Columbus, OhOct ‘13 – Dec ‘14

Quality Assurance Analyst - Consultant

 

·  Project Planning for Quality Assurance testing of the Data-Miner and V-Share products developed by CSI International.

·  Design, develop, implement and maintain software test cases and test plans to evaluate software functionality, performance and defects.

·  Define and create test scripts and ensure complete testing of applications.

·  Plan and deliver testing by performing requirements analysis, analyzing requirements thoroughly for testability, writing test plans, preparing test data, defining test cases and developing test scripts.

·  Report and track defects by providing reproducible defect reports and work with other team members to document and close issues.

·  Working with Technical Writer to ensure Application documentation is correct for the software.

·  Leading other team members that are new to the QA process and offsite development members for application development and testing process..

 

Hardware/Software:  IBM Mainframe – z/OS,  JCL, Procs, DB2, IMS DB, Data-Miner, File Marvel, SPUFI, File Manager, Easytrieve, VSHARE, MS Project, MS Word, MS Excel, TSO, ISPF.

Client:  State of Ohio: Bureau of Workers’ Compensation – Columbus, OhDec '12– Feb ‘13

Computer Operator - Consultant

 

·  IT Support logging tickets into Remedy, tracking and resolutions of problems.

·  Tracking and resolving IBM Mainframe jobs on Z/OS with JobTracs as the Batch Job Scheduler.

·  Tracking and resolving Unix jobs against an Oracle DB with AppWorx as the Batch Job Scheduler.

·  Monitor all Servers & Routers in State of Ohio for BWC using SNMPc.

 

Hardware/Software:  IBM Mainframe Z/OS, TSO, Unix, Remedy, JobTracs, AppWorx, Spufi, MS Word, Excel, Visio, Clarity, SNMPc

Client:  North West Swim Club – Columbus, OhMar '12– Jun '12

Sr. Systems Analyst - Consultant

 

·  Requirements Definition, Application Development, System Testing, Technical and User documents, Application installation and Training.

·  NWSC Entry System was to store & track all member information belonging to the organization.  Track payments for dues & reporting of financial data for tax purposes of all Accounts Receivables.

·  Generation of documents that could be emailed or printed to the members.

 

Hardware/Software:  Windows 7 OS, MS Project 2010, Access 2010 and Word 2010

Client:  Nationwide Insurance – Columbus, OhMar '11 – Mar '12

Application Developer - Consultant

 

·  Documerge Application Programming and Support for the Reporting and Data Services.  Software setup and support for the IIG Compliance Team.  Development and implementation of forms utilizing Documerge for Confirmations, Statements and eDelivery.  Quality Assurance testing in the various testing regions to ensure modified software meet the business requirements.  This included unit, functional, integration, regression and system testing.

·  Analysis, design, implementation and support of Alpha environment, which is used for QA testing.

·  Define Batch job flow using CA-7. Maestro and ESP scheduling products.  CA-7 to ESP conversion.

·  Analysis & design of program modifications to support new products for Individual Investment Group (IIG).

·  Implementation of software enhancements to control output printing by routing to SAR instead of hard copy printing of letters and reports.  Reduction in the amount of paper wasted by turning on/off print control in Alpha and Beta regions that generated cost savings to the department.

 

Hardware/Software:  IBM Mainframe – z/OS,  JCL, Procs, Cobol, SAR, Changeman, File-Aid, MS Office Suite, TSO, ISPF, CA7, ESP, Mercury Quality Center. Unix – Maestro, XConman, XComposer

Client:  CSI International – Columbus, OhOct ‘10 – Mar '11

Quality Assurance Analyst - Consultant

 

·  Project Planning for Quality Assurance testing of the Data-Miner and File Marvel products developed by CSI International.

·  Design, develop, implement and maintain software test cases and test plans to evaluate software functionality, performance and defects.

·  Define and create test scripts and ensure complete testing of applications.

·  Plan and deliver testing by performing requirements analysis, analyzing requirements thoroughly for testability, writing test plans, preparing test data, defining test cases and developing test scripts.

·  Report and track defects by providing reproducible defect reports and work with other team members to document and close issues.

 

Hardware/Software:  IBM Mainframe – z/OS,  JCL, Procs, DB2, IMS DB/DC, Data-Miner, File Marvel, SPUFI, File Manager, Easytrieve, Zeke Scheduler, MS Project, MS Word, MS Excel, TSO, ISPF.

Client:  Flash Wireless – Fairfield, OhSep ‘10 – Oct ‘10

Sr. Systems Analyst - Consultant

 

·  Requirements definition, analysis, design, coding, testing and implementation of the Customer Billing, Reporting and Mailing application for the Flash Wireless SMS Marketing System.  Also, created user and technical documentation.

·  Created custom application to store customer information, payments, generate bill statements and send email notices to clients.

·  Created database, tables, keys and indexes used within the Flash Wireless Marketing System.

·  Extract customer payment information from the QPAY Payment processing application into Excel and load into the customer database.

·  Created functionality to extract customer information and send emails to customer via Gmail server.

 

Hardware/Software:  Windows 7, Access 2007, VBA, SQL, MS Word, MS Excel

Client:  Care Medic Systems, Inc – Indianapolis, INAug ‘08 – Jun ‘09

Sr. Systems Analyst - Consultant

 

·  Member of project team for the enhancement of the Medicare Real Time System.

·  Working with the Customer Support team to document requirements from the various clients (Hospitals & Doctors) to massage the claims information that is sent to Caremedic as client specific edits and then transfer the claims information to Medicare for payment in 4010A1 format and interfacing with Tax Systems for payment of the claims. 

·  Code modification to implement these requirements, unit testing & systems documentation.

·  Use Change Control process to move the code to Quality Assurance team and prepare deliverable documents for weekly release of the software enhancements.

·  New development to process the UB04 data format.  The clients could send in data via the 837, UB92 or UB04 format.  Perform cross edits as required and flag fields in error for resolution.

 

Hardware/Software:  Windows XP, JAVA, Realia COBOL, DOS, M/S Word, Excel, Visio, Adobe PDF, Visual Source Safe, Change Management System

Independent Consulting – Indianapolis, IN Oct ’07 – Jul ‘08

Application Developer - Consultant

 

·  Development of the Tenant Information System.  Application processed the properties of homes that the landlord owns.  Information tracked for the purchase price for each home, interest rates, depreciation and

expenses.

·  Within each house, rooms are rented to tenants.  Store and track information for each tenant and all transactions that the tenant makes with the landlord.  Deposits, rent and small loans to the tenant.  Print a receipt for all transactions.

·  Reporting information against the properties and tenants to send to the accountant for tax preparations.

 

Hardware/Software:  IBM PC, Windows XP, Fujitsu Cobol, Windows API, SQL Server

Client:  Verizon Business – Des Moines, IAJul ’07 – Sep ‘07

QA Analyst - Consultant

 

·  Developed detailed Test Plan and Test Cases in Quality Center.

·  Participated in Business Analysis, Requirement Analysis and Data Analysis.

·  Test Cases were designed based on Use-Cases and Requirements in Quality Center.

·  Maintained requirements in Quality Center are traced to Test Cases in Quality Center and developed Traceability matrix.

·  Performed Unit, Integration, GUI, Functional, System, and Regression testing.

·  Investigated Software defects and interacted with Analysts to resolve technical issues.

·  Worked with development people to resolve all the defects found within the RIBS Billing System and Tax Systems with any issues that we had from the feeds from the CABS and EXACT systems.

·  Recommending continuous process improvement, maintain QA standards and artifacts.

 

Hardware/Software:  IBM Mainframe, TSO/ISPF, Cobol II, Easytrieve, DB2, ISAM, VSAM, QMF, Spufi, File-Aide, JCL, CA-7, Mercury Test Director, QTP, Quality Center, Roscoe, M/S toolset, PowerPoint, Endevor.

Client:  Care Medic Systems, Inc – Indianapolis, INFeb ‘07 – Jun ‘07

Sr. Systems Analyst - Consultant

 

·  Member of project team for the enhancement of the Medicare System.

·  Working with the Customer Support team to document requirements from the various clients (Hospitals & Doctors) to massage the claims information that is sent to Caremedic as client specific edits and then transfer the claims information to Medicare for payment in 4010A1 format and interfacing with Tax Systems for payment of the claims..  

·  Code modification to implement these requirements, unit testing & systems documentation.

·  Use Change Control process to move the code to Quality Assurance team and prepare deliverable documents for weekly release of the software enhancements.

·  New development to process the UB04 data format.  The clients could send in data via the 837, UB92 or UB04 format.  Perform cross edits as required and flag fields in error for resolution.

 

Hardware/Software:  Windows XP, JAVA, Realia COBOL, DOS, M/S Word, Excel, Visio, Adobe PDF, Visual Source Safe, Change Management System

Client:  Verizon Business - Des Moines, IAOct ’06 – Feb ‘07

QA Analyst - Consultant

 

·  Developed detailed Test Plan and Test Cases in Quality Center.

·  Participated in Business Analysis, Requirement Analysis and Data Analysis.

·  Test Cases were designed based on Use-Cases and Requirements in Quality Center.

·  Maintained requirements in Quality Center are traced to Test Cases in Quality Center and developed Traceability matrix.

·  Performed Unit, Integration, GUI, Functional, System, and Regression testing.

·  Investigated Software defects and interacted with Analysts to resolve technical issues.

·  Worked with development people to resolve all the defects found within the RIBS Billing System and Tax Systems with any issues that we had from the feeds from the CABS and EXACT systems.

·  Recommending continuous process improvement, maintain QA standards and artifacts.

 

Hardware/Software:  IBM Mainframe, TSO/ISPF, Cobol II, Easytrieve, DB2, ISAM, VSAM, QMF, Spufi, File-Aide, JCL, CA-7, Mercury Test Director, QTP, Quality Center, Roscoe, M/S toolset, PowerPoint, Endevor.

Client:  Health Plan Services - Indianapolis, INFeb ’06 – Sep ‘06

Mainframe Software Developer - Consultant

 

·  Member of project team for the conversion and implementation of the CLAIMS system. 

·  Analysis of vendor application software processing and data, then converting these applications and data into the format for HPS. 

·  Interfaced with corporate auditors and development of application modules for yearly audit in support of the Sarbanes-Oxley Act.  Migration of software from development into production region and application support. 

·  Worked with production support team to resolve production abends. 

·  Worked with BA to develop application software to process claims for several insurance companies within the various jobs.

 

Hardware/Software:  IBM Mainframe, TSO/ISPF, COBOL II, JCL, Procs, Easytrieve, Job Tracs, Control-M, M/S Word, Excel, Mercury Test Director, QTP, IMS DB/DC, Quality Center, Roscoe, PowerPoint, DB2, ISAM, VSAM

Client:  Liberty Mutual - Indianapolis, IN Jun ’05 – Dec ‘05

Mainframe Systems Analyst - Consultant

 

·  Member of project team responsible for testing and executing software modules, jobs and procs as they migrate towards the production region.

·  Setup of jobs for triggers, dependencies and status code checking for CA-7.  Work with production control to move modules into production and then support of the applications and jobs. 

·  Worked on analysis, coding and testing of the rewrite for the billing and rating modules for the auto and watercraft subsystems.

 

Hardware/Software:  IBM P/C & Mainframe, Telon, COBOL II, JCL, Xpeditor, DB2, ISAM, VSAM, Control-M, File-Aid, File-Aid for DB2, Mercury Test Director, QTP, Quality Center, TSO/ISPF, Roscoe, CA-7, CICS, QMF, M/S Word, Excel, PowerPoint and Endeavor

Client:  State of Ohio Jan '04 - Sep '04

Sr. Analyst - Consultant

 

·  Member of project team performing analysis, design, coding, testing and implementation of the Education Reporting System for the Dept. of Corrections. 

·  Development of the online and batch for student registration, grades, class assignments and reporting for fiscal year tracking, which included Office Automation procedures.

 

Hardware/Software:  Windows XP, Visual Basic 6.0, SQL Server, Access, Word and Excel.

Client:  New England Financial - Boston, MAFeb ’01 – Nov ‘02

Sr. Systems Analyst - Consultant

Client:  Liberty Mutual - Portsmouth, NHApr ’00 – Feb ‘01

Systems Consultant - Consultant

Client:  Konica Photo Imaging - Portland, ME Dec ’99 – Apr ‘00

Systems Analyst - Consultant

Client:  GTE Wireless - Atlanta, GA.Feb '99 - Nov '99

Technical Consultant - Consultant

Client:  MCI WorldCom - Colorado Springs, CO Aug ’98 - Feb '99

Systems Consultant - Consultant

Client:  ROCKY MOUNTAIN NEWS - Denver, COOct ’97 - Jul ‘98

Systems Analyst - Consultant

Client:  PACIFICARE HEALTH SYSTEMS - Cypress, CA. Feb ‘97 - Oct ‘97

Senior Consultant - Consultant

Client:  ALCOA - Cleveland, OH Apr ‘96 - Jan ‘97

Senior Associate - Consultant

Client:  STATE OF WASHINGTON - Olympia, WA - Systems AnalystNov ‘94 - Feb ‘96

Client:  VICTORIA SECRET STORES - Phoenix, AZ – ConsultantMay ‘94 - Nov ‘94

Client:  STATE OF OHIO - Columbus, OH - Senior Analyst May ‘93 - May ‘94

Client:  ALCATEL NETWORK SYSTEMS - Dallas, TX - Systems AnalystFeb ‘93 - May ‘93

Client:  DIGITAL INSURANCE CORPORATION - Columbus, OH - Systems Analyst

Dec ‘92 - Feb ‘93

Client:  HUNTINGTON BANK - Columbus, OH - Systems Analyst Nov ‘92 - Feb ‘93

Client:  BANK ONE - Columbus, OH - Systems Analyst May ‘92 - Nov ‘92

Client:  VICTORIA SECRET STORES - Columbus, OH - Systems AnalystAug ‘91 - May ‘92

Client:  CINCINNATI BELL INFORMATION SYSTEMS - Cincinnati, OH - Systems Analyst

Jul ‘90 - Aug ‘91

Client:  CINCINNATI BELL INFORMATION SYSTEMS - Cincinnati, OH - Systems Analyst

Feb ‘89 - Jul ‘90

Client:  NATIONAL REVENUE CORPORATION - Columbus, OH - Systems Analyst

Jun ‘90 - Jul ‘90

Client:  OHIO STATE UNIVERSITY - Columbus, OH - Systems Consultant Nov ‘88 - Feb ‘89

Client:  BANK ONE -   Columbus, OH - Systems Consultant Apr ‘88 - Nov ‘88

Client:  LITEL TELECOMMUNICATIONS - Columbus, OH - Systems Consultant

Sep ‘87 - Feb ‘89

Client:  STATE OF OHIO - Columbus, OH – Consultant Mar ‘87 - Sep ‘87

Client:  STATE OF OHIO - Columbus, OH – Consultant Aug ‘86 - Mar ‘87

TRW E&DS Sector - Redondo Beach, CA - Pricing System AnalystMay ‘83 - Jun ‘86

 

EDUCATION:

 

·  Los Angeles Southwest College                                                                      1982 - 1984

Computer Science - Associate of Arts

 

·  Cal State Dominguez Hills                                                                                    1985 – 1986

Carson, CA - Computer Science